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garage door has power,but not moving up or down

when garage door activated,not moving up or down,sounds like main unit is jammed, light comes on but there is no movement serial #41a4315-7


The most likely problem is something binding the garage door or the lift assemblies but if that is okay then it may be an issue with the worm gear/sprocket assembly in the opener itself.

The link below has more information on how to test the door and should help you pin-point the problem area. The number you provided did not work as a valid number, but if you get the model number off the opener that starts in a "139" then you can use it and the information in the links to find your manual online as well for more details.