Services for air conditioners (window unit)

Air conditioners (window unit)

Our service specialists are here to help you install, repair and maintain any window air conditioner you own.

Installation
Repair

Installation

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Have you ever installed a product and later worried that a connection wasn’t safe, or a bracket wasn’t secure, or that you missed an important step? You don’t have to worry any more. Our professional installers are skilled, trained, experienced and equipped with the tools they need to do the job right.

Your Sears installer will*:

Pick up your product and deliver it to you
Unpack your product and prepare it for installation
Inspect it for any damage or defects
Inspect your installation site and provide a quote if any additional work is required
Disconnect your old product and place it in an accessible location
Connect your new product to existing, code-approved utilities per manufacturer instructions
Level and secure your product, and install any manufacturer-supplied safety hardware
Test your product to ensure it performs properly
Give you clear, easy-to-understand instructions on how to operate the product
Clean up and dispose of any job-related debris

We offer a 1-year warranty on all installations so you’ll have complete peace of mind. From basic to customized installation, tell us what you need and we’ll get it done.

*Installation, setup, connection and assembly are subject to additional charges and change without notice. Some limitations and restrictions apply. Installation is applicable only for products and services purchased from Sears.

All Sears authorized installers and technicians are insured, licensed where applicable, and undergo an extensive security and background check. View a full list of home service license information by state.

In-home repair or in-store repair

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For portable room air conditioners, also called window units, we offer in-home repair service as well as in-store repair and maintenance service.

In-home repair for larger room air conditioners
Your large room air conditioner comes with a national network of trained specialists who can provide product maintenance and repair solutions. We're America's largest repair provider and we pride ourselves in servicing all major brands, no matter where you bought them.

In-store repair for smaller room air conditioners
Should your small room air conditioner ever need service, just carry it in and we’ll fix it. We service all major brands no matter where you bought it. We'll take your room air conditioner in and provide a cost estimate and repair schedule in advance. Plus, finding a location near you is easy — just use our store locator or call us, and we’ll get it fixed fast.

Our service commitment

We’re knowledgeable: We have the training, tools and parts to do the job right the first time.
We’re personal: We respect you, your home and your product.
We’re responsive: We’ll give you an arrival timeframe, we’ll call before we come and we’re accessible day or night.*
We put you in control: Before any work is done, you’ll receive an estimate for your approval.

*For in-home repair service for larger room air conditioner units.